Normally, when you hire someone to do a job for you, you expect them to operate within the scope of that role and stop here. Maybe they even prompt you when something comes up a tiny bit outside the scope, so that they can increase their fee, or use it as an excuse to not do what’s needed and just focus on what’s been agreed to.
My experience with Karl and his team is exactly the opposite. My sales problems becomes their sales problem. My lack of a network becomes a personal challenge for Karl, as he made it HIS business to help connect us with people who can help get us to the next level. And when things don’t always go right, which is the way it is with life and business most of the time, there a clear channel for two-way feedback. Many get defensive in situations like this. Karl and his team roll up their sleeves and get prescriptive for what needs to be done and they fix it.
Who DOES that?
Well, a passionate advocate for your business, for one. Someone that cares deeply about what they do, and wants you and your business to succeed. We’ll rely on the intellectual and relational capital we’ve found at eCatalog Services, our consultants and friends who are helping our company get from here to there.